Category: Bluevine Webinars

  • 06/24/2026 – Bluevine Webinar – Payroll and Cash Flow – A Small Business Masterclass

    Hey everyone, welcome and happy Wednesday. Um, we’re going to give it another minute or two um as people are starting to trickle in, but we will get started in just a few moments here.

    Okay, think we’re seeing some people joining. That’s great. Um, yeah, I think we could go ahead and get started. Before we do any sort of formal intros, wanted to just begin with um, uh, some housekeeping. Um, first and foremost, you know, we’re super excited that you guys are here for what will be an informative and engaging session. Um, so to the housekeeping point, we want this session to be as valuable and interactive as possible. So, please use the chat function. Um, you’ll see that in your on 24 console. We do have a team of really outstanding guest guesties and folks from the BlueVine team, Caleb, Fiona, Liz, Ryan, Candace. definitely wanted to shout them out and they’ll be monitoring the chat. Um so any questions that you guys might have, they um will answer them and if we don’t get to them, we do have a live Q&A session right at the very end. Um secondly, don’t forget to check out some of the links that we have there in the resources section um right there in your console as well. We have linked out several resources related to the content today as well as links to book a meeting or get started with us at Gusto um if you so please. So be sure to take a look. Um and then lastly um all attendees and registrants. So, if you have teammates that have not been able to join uh quite yet or may not join um because of any sort of conflicts, just know that they and you guys will all receive a or an email. Um and within that email, this recording of the webinar will will be in there for you guys as well. Uh keeping keep your eyes peeled on that over the next few days. Um and then I would not be doing my job if I didn’t give you guys this one final legal disclaimer. Um, this webinar is intended forformational purposes only and does not constitute tax, legal, financial, or HR advice. And so, with all that being said, I’m excited to officially welcome all of you to the webinar today. Um, and we can start with some intros. Next slide, please. And so, I am Gerard. I’m a partner marketer here at Gusto. Um, I’ve been here for about 18 months and my role here is really to work with our top strategic partners, BlueVine of course being one of them. And for us as a tandem to really figure out and determine how we can best serve growing businesses such as yourselves. Um, I will now pass it over to Rachel.

    Hello friends. My name’s Rachel. Um, I’m a payroll and HR adviser here at Gusto. I’ve been with Gusto for about eight years now. So, I’ve onboarded tens of thousands of companies and I’m here to help you understand um payroll and cash flow a little bit better and how it relates to your payroll. Um but I will go ahead and pass it over to Lena. Hi everyone, my name is Lena. I lead enablement here at Blue Vine. So, I spend a lot of my time really close to the conversations our teams are having with small business owners uh every single day. So, I’m super excited to talk about the banking side of this today, especially the simple ways uh owners can create more structure around payroll and make their day-to-day a little less complicated. So, thanks for having me.

    Great. And so, just to kind of ground ourselves into what we’ll be talking about today and thank you for the intros ladies. Um each section will be about 10 minutes. Um so the first is you know we’ll talk about payroll as a cash flow problem the banking layer um where payroll and banking meet and our ladies here will give us some takeaways on you know what you guys can actually all do today literally after this webinar and then we’ll close with a live Q&A next slide. And so before we actually jump into said content, I think we’d be remiss if we didn’t actually introduce our organizations as well for those of you who might not be as familiar. So I’ll toss it over to Rachel and she’ll give us a quick walkthrough of who Gusto is. Thank you so much, Gerard. So if you folks aren’t some aren’t familiar with Gusto, Gusto is a full-ervice payroll provider. What that means is that we calculate, file, and pay all of your federal, state, and local taxes for you. Gusto services 500,000 American businesses and there are over two million employees that use Gusto to get paid. If you’re not familiar with Gusto’s origin story, it was actually built out of a labor of love from a son to his mother. Our founder and CEO Josh Reeves saw his mom staying up late every two weeks to process payroll. It would take her hours to manually calculate the taxes. And even with all that hard work, she was still really struggling to get their filings straight. their small family-owned business was getting thousands of dollars in fines. And Josh just thought, there has to be a better way. So, when he started looking for solutions, he saw that a lot of payroll providers would service small businesses, but they don’t specialize in them. They didn’t cater to them. They were either way too difficult to use or way too expensive for small businesses. So, he built gusto for his mom. So, we pride ourselves in servicing small and growing businesses that we know are the backbone of the American economy. We help uh automate payroll, benefits, HR, all of that ugly, boring back office stuff, so you can put more time back in your day and more money back in your wallet. We have really simple and transparent pricing, very easy to use platform, and I don’t want to spoil the surprise, but we’ve got a great promo for new Gusto customers that I’ll tell you about in a couple of minutes. Next slide, please. Thank you so much. I think um for those of you who aren’t familiar with BlueVine, the best way to describe Blue Vine is that Blue Vine is built for small business owners who need their banking to do more than just kind of hold their money. So, a lot of the owners we work with are uh you know, juggling payroll, vendor payments, incoming customer payments, taxes, reserves, and sometimes access to capital all at once. So the goal is to really help that make make that feel like a little less organized, less reactive. Um so a very high level, Bluebine brings together business checking, payments, invoicing, lending all in one digital platform. Um so thinking about it from a cash flow perspective, the pieces that I think are especially helpful are things like interest bearing checking accounts, uh sub accounts, which we’ll talk a lot about today, automated transfer rules, account payable tools, and lending options. uh if a business needs additional working capital. So uh I guess the way that I would frame it is Bluebine helps owners create a cleaner system uh for where their money comes in, where it needs to go, and what should be protected before it accidentally gets spent somewhere else.

    All right. And we have a poll question right now and that is how are you currently managing your payroll? Um I’m using Gusto. We’ve got two I’m using gustos here. I’m using a combination of tools. I’m not using any online tools at all or other. Please throw some more in the chat there. Um, but I’ll go ahead and talk about the promo here while you folks are filling that out. So, Gusto is offering a great promo where we’re offering 50% off for 12 months for new Gusto customers. So, it’s basically six free months on Gusto. um at the end of this presentation and this will be recorded of course we’ll send it out um we’ll have the link to sign up and we will also have a link to schedule a call with our two onboarding specialists here Caleb and Fiona they’re answering chats in the background but just wanted to throw that out there oh I see a lot of ADP and paychecks we can fix that I won’t hold that against you’ve got plenty of time to get this done and the good news is is that on Average for customers that switch to Gusto, we save about $5,100 in their first year without any promos. So, you would be getting the Blue Vine promo on top of that. So, I think it’s worth having a conversation if you’re not entirely happy or maybe you just want to see uh what else is out there. Um, please schedule a call with us. We can help you compare invoices, apples to apples, and break it down and see if we can save you some money. All right, and let’s see what the results are. I’m using Gusto. I love to see it. This is so exciting. We love our customers. All right, let’s go ahead and go on to the next slide.

    All right, so in this next section, we’re going to talk about payroll as a cash flow problem. Payroll is probably the most predictable expense in your business. same people, similar amounts, regular schedules hopefully. But it’s also one of the most common sources of cash flow stress for small business owners. Today, I want us to change how we think about it because the problem usually isn’t payroll itself. It’s the gap between when the money comes in and when the payroll goes out and the details of how you have your payroll set up. Next slide, please.

    So actually Rachel I wanted to interject here and hoping hoping that you were cool with it. Um you know in this section there’s a lot of really great content but within this content I’m sure there’s you know some of the attendees might have some questions. So do you think it’s cool if we maybe do like a little sing song Q&A format here? Please. I would love to do that. Okay. Dueling. Awesome. Awesome. Awesome. All right. So, I wanted to actually start with something that you alluded to on the previous slide, which is, you know, something that you think or we think that surprises a lot of business owners, the idea that, you know, payroll isn’t just a compliance task, it’s actually one of the biggest cash flow events in their business. Can you talk a little bit more about that? Yes, absolutely. So, thinking about how payroll can impact your business is something that I genuinely wish small business owners would think about earlier in their journey. you know, you’re getting it set up for the first time. You’re kind of rushing through things. You’ve just hired your first employee, you’ve got to pay them. But, you know, I think we can think about things a little bit more thoughtfully in terms of getting that cash flow management under control. Um, when most people think about payroll, they think, I’m underwater. I need help. I need to hire a new person. And then it’s did I pay my people on time? Did I file it correctly? Am I staying compliant in that order? And all of those things matter. But the question I’d add is the did the timing and the extra work of the payroll actually surprise my bank account? And those are a lot of complex questions that business owners don’t prepare for when they’re going through a hiring spree. Um, a fun fact for you is that most small business for most small businesses, payroll is the singest single largest incurring cash flow outflow. Um, so often between 50 to 70% of your operating expenses are going to go into payroll alone. It’s a huge huge cash sync, excuse me. And depending on your payroll provider, the cash might not leave in a clean pool or on the same day. If you use the wrong provider, it can happen in waves. So you fund the net pay and then federal tax deposits follow within 1 to three business days after that. State taxes have their own separate deposit schedules. It might be quarterly, it might be semi-weekly, who knows depending on what state you’re in. So, a single payroll run can trigger two or three separate cash pulls over the course of a week. And most owners have only planned for one. With Gusto, you actually when you run payroll, it all comes out at the same time. The net pay and taxes go out together in one pull. And that’s actually the goal. uh having a known amount on a known date, no surprises. The cash flow challenge isn’t that it’s unpredictable with the right tools. It’s that many owners haven’t set aside the amounts in advance. So, even a single clean debit can sometimes cause problems if your operating account isn’t running clean. Another potential surprise to watch out for is payroll corrections. If something gets run incorrectly, hours, a bonus, mclassification, you may need to run an offcycle payroll correction. Um, some other providers charge extra fees for that as well. So, that’s an extra cash event outside of your normal schedule, often on really short notice. It’s not common, but it happens. And one more reason why automation and accuracy is upfront to help you from scrambling later down the road. Um, the last thing that I want to flag that’s chronically underbudgeted from the payroll side is employer side payroll reports. Employees see their gross pay, but as the employer, you’re also paying your share of FICA taxes, which is social security and Medicare on top of that. That’s 7.65% 65% right off the bat, plus federal unemployment, state unemployment, any extra state taxes like family and medical leave, state disability, education and training taxes, and those are just examples. All the states have different taxes. So, if you’re only thinking about the number of the paycheck and planning for that when you’re hiring your employees, you’re systemically underestimating the cost of your true payroll by roughly 10 to 15%. um without even factoring things like time off and benefits. Next slide, please. All right, so here is a spooky statistic that stopped me when I first saw it. 17% of small businesses have either missed a payroll or come dangerously close. Not because the business was failing, but because a customer paid late. And I know all small business owners know that happens. So that’s from Blue Vine’s own payment gap report this year. Um, and when you think about that actually how that actually looks, you did the work. You invoiced the client. The money is coming, but it just hasn’t landed yet. And the payroll is on Friday. So you’re like sitting there refreshing your bank account, moving money around, calling in a favor, all to cover something that was never actually in question. The cash was earned. The timing just didn’t line up. So I want to be really clear about something. If this has happened to you, it is not a sign that your business is struggling. It’s a sign that running a normal small business where revenue and expenses don’t line up perfectly in sync. The owners who hit this wall aren’t bad at running businesses. They just haven’t built the structure to buffer against it. And that’s what we’re here to talk about today. Next slide, please. So, actually, Rachel, if I could chime in here. I was actually just thinking about this and I’m glad that we have this slide. So just given everything that you’ve laid out um you know the multiple cash hits, hidden employer costs, the risk of off off cycle corrections, excuse me, like how do we actually like fix this? Like what would a small business owner need to do to get ahead of all this rather than constantly being reactive? Yes. So like I said, I’ve onboarded tens of thousands of companies here at Gusto. So this is a slide that details the three most common mistakes I see our customers making on payday. The good news news is that automation solves this not by adding complexity but by removing it. When a payroll runs on a fixed automated schedule, you always know exactly when the cash will move and exactly how much. Gusto’s autopilot does the scheduling. We handle the tax calculations for you as the rules change. You know, that’s something that small business owners have to keep up with. They’ve got to keep on top of the news and be like, “Oh, we’ve got this new family and medical leave tax.” Gusto handles that for you. So, and all of this files and deposits on your behalf. Our new cash flow dashboard gives you an actual forwardlooking view into upcoming payroll cash movements so you’ll never be caught off guard. We also can do uh expense reporting over time as well, so you can see trends and be like, “Oh, it’s that time of the year again. I need to start bringing on extra staff.” So, payroll should be predictable, boring, on schedule, not contain any surprises. Um, something that I want to end this segment on that I think is worth highlighting is that missing payroll is always the first sign that a business might be in trouble or that’s kind of what people think. um it’s not necessarily the cause it hap or the cause of the trouble but by the time it happens the cash flow problem has usually been quietly building in the background for months. Um and that’s the moment where the problem’s undeniable. People depend on their paycheck and when it doesn’t come they start looking for other jobs. And on top of that it carries legal and state penalties for missed wages. Um I bring this up not to be alarmist but to kind of reframe why this matters. We’re not just talking about tidying up your accounting. We’re talking about protecting something that your team depends on and what your business’s reputation is built on. The structure and automation we’re discussing today specifically exists. So that line is never even approached. All right, let’s go to the next slide. Great. So Rachel, on on this topic, um you know, you mentioned earlier that payroll timing can catch, you know, some small business owners, you know, offguard. Um would love kind of your perspective on when it comes to choosing an actual pay schedule, weekly, bi-weekly, semionthly. How does that decision um how does that decision actually affect cash flow? And is there a right or preferred answer for most small businesses? Yes. So the other lever that has a huge effect on cash flow is the actual pay schedule itself. That’s the that’s a decision that a lot of business owners make early on and they never revisit it like they just go with what feels normal without really num running the numbers. So if you pay run payroll weekly, you have 52 pay periods a year. That’s great for employees, but it means that you’re constantly keeping a high cash reserve. bi-weekly or every two weeks is the most popular choice with 26 pay periods. Um, that’s a really good schedule for hourly employees because it’s predictable. You like submit your hours um every Monday and it’s very easy to remember. What a lot of small business owners don’t realize until it hits them is that for two months a year, you’re going to have three payrolls instead of two. that third run shows up in your bank account and it surprises people who budgeted for two instead of three. Um, semionthly, the first and the 15th as an example or 15th and last day of the month gives you 24 equal pay periods and aligns more naturally to monthly billing cycles and rent if that’s how you bill your clients. And it can be a better structure for cash flow predictability if that’s something that can be unpredictable in your field. Now, I’m not saying you should change your pay schedule tomorrow, but if you haven’t revisited it since you first started your business, it’s worth a second look at the cash flow lens. Next slide, please.

    All right, I will chime in here. I think before we get into my section on the blue vine banking side of things, I would like to do a little poll. I want to understand, you know, what the group wants to improve about their payroll management. Um, so we’re going to have a poll pop up any second now. But yeah, I’m just really curious to see where everyone lands here because I think there’s there’s really no wrong answer for business owners. You know, it usually starts with one pain point. Maybe payroll feels really stressful. Maybe the cash is all kind of sitting in one place or budgeting feels super manual. So, um, yeah, maybe you have the tools, but they just don’t feel connected. curious to see um yeah what kind of responses we get. So we’ll give that a little bit of time here. Looks like some are coming in.

    Maybe you have more than one response. Maybe it’s everything. But would love to hear in the chat if it’s anything that we don’t have listed here.

    All right.

    All right. I think we can move to the results probably. All right. Yeah, it’s a little bit of everything. Seeming like the better budgeting system and funds more organized. It’s definitely up there. So cool. This definitely ties into what I’m going to chat about today. So, we can kind of go to the next slide. Uh but yeah, so we set the stage for why payroll is a cash flow event. I think it’s time to kind of bring in the banking side of that. And when I thought about this topic for the webinar, I immediately my brain went to sub accounts, which is a very popular feature that we have here at BlueVine. Uh so I’ll go into that on my next slide. Um so what are sub accounts? Uh the way I think about sub accounts is pretty simple. They really help give every dollar in your bank account a job before it accidentally gets spent somewhere else. And so with Blue Vine, customers can create up to 20 sub accounts and each sub account has its own dedicated account number. Uh so instead of having like one big operating balance where everything blends together and owner can create separate buckets for things like payroll, that’s definitely our most popular one that people start with. um taxes, vendor payments, owner straw, emergency reserves, or just like any specific project, it’s super easy to kind of uh open them up, close them down as you need them. Uh and I think the part that makes this really useful is that you can set up these automated transfer rules. So, for example, you know, if payroll runs every other Friday, you can build a rhythm where money kind of moves into a payroll sub account ahead of time, uh instead of waiting the day before to kind of check if everything is covered. Uh, and if payroll is coming Friday, you don’t want to have the funds kind of sitting in the same bucket as the day-to-day spending on Wednesday. So that’s when uh, you know, owners start doing the mental math and it gets a little confusing. Um, and so I think sub accounts remove a lot of the guessing. It turns payroll from one big like balance checking exercise into just a clearer system. Um, and it’s super simple and easy to set up. So it’s probably the most popular part of Bluebine account for a lot of our customers today. And I think hearing our sales team, they always describe it and they have a habit of describing it as like the main account is a tree trunk and the sub accounts are the branches, which I really love and I think it’s a good uh visual to kind of give you a way of how you can organize your money. Uh so we can go to the next slide. Uh so interesting statistic here, but I think yeah, most owners aren’t holding as much as uh as they think. This is one of those stats that feels really important because it reflects what we hear from owners all the time. Many small businesses, they’re not sitting on these huge reserves. And you know, like Rachel said, it it doesn’t mean they’re bad operators. It just means that cash is moving constantly. Uh so money comes in from customers, money goes out for payroll, taxes, rent, software, supplies, and you know, everything else. Uh so even when a business is healthy, the timing is what the super stressful part. So I think that’s you know where the structure really matters. Uh a reserve does not have to be one big giant savings goal uh you know sitting somewhere off to the side. It can be something an owner gradually uh you know moves inside their normal banking setup. So you might have you know one sub account for payroll, one for taxes, one for general cash reserve. That way uh you know when you’re looking at your operating balance you’re not accidentally counting on money that is already kind of spent or has a job somewhere else. So, uh, goal is not to make owners feel like they’re behind. It’s to kind of help build this system where payroll is protected first, even if a customer payment comes in late, uh, or an unexpense unexpected expense hits.

    Cool. Uh, and yeah, this is where I think owners can get a little bit more strategic as well without making things too complicated. So, if you’re already setting aside payroll money, tax money, or reserve funds, that cash does not necessarily have to sit idle. The key is just keeping it separated, accessible, and easy to use when it’s time. So, uh sub accounts can really help those funds feel organized while still keeping them connected to the rest uh the business checking setup. So, you’re not like locking money away or creating a complicated new process. You’re just giving that money a clear purpose until it waits to be used. So like this cash in these sub accounts is just as liquid as it is in the main checking. It’s not you know sitting aside and and taking days to to move when you need it. It’s um you know it’s there and because Blue Vine offers this interest bearing checking account those balances can still be kind of working towards that same APY uh in the meantime. So you will earn interest on all the funds across the accounts not just that main checking account. And I think um that’s the kind of balance that owners usually need like organized enough that the money is protected but super accessible in case anything happens and they can you know easily still run the business. Cool. Well, thank you Lena and thank you Rachel for walking us you know through those first two segments. Obviously a lot of really good information there. Um but thinking through you know this next segment here where payroll and banking meet you know what I find most interesting and I’ve heard similar sentiment from other small you know business owners is that you know the most interesting stuff happens at the actual intersection of payroll and banking. You know, one thing that I’d like for us to talk about, and I’ll open it up to to you, Rachel and Ulena, again, is what does it actually look like when payroll and banking work together? And not to be an alarmist to to say what, you know, to use Rachel’s words, but where do things also like break down when they don’t? Um, so next slide. All right. So, I love this question because I think the breakdown is actually way more common than people admit. Um, one failure I see pretty frequently is having a single operating account. Everything runs through it. Revenue in, rent out, office supplies, subscriptions, everything. And payroll just hits on top of all that. Um, as Lena was telling y’all, uh, the more complications this create, um, the more difficult it is for you to get transparency into your cash flow and into your business. So, as an example, when a slow revenue week lines up with a payroll week, and that is a when, not an if, that’s when panic sets in. Um, owners are refreshing their bank account balance on Thursday night, hoping a client’s payment cleared in time. And the mind shift, the mind, excuse me, the mindset shift that I’d encourage every owner on this webinar to make is to stop asking, do I have the money right now? and start asking, have I already set aside the money that I need for the next cycle? Um, reactive cash flow management is really stressful and fragile. Proactive is structured and predictable. The day you run payroll, you’re going to set aside the reserve for the next payroll. It sits in a separate account. Like Lena said, it earns interest in the meantime. You know, that’s money on the table. Don’t do that. Um, and when payday comes, it’s already there because it was never at risk. All right, next slide.

    Sorry, I didn’t realize I wasn’t off mute. Yeah. So, I think when uh payroll and banking talk to each other. So, like the practical version of this is use Bluevine as the funding structure and gusto as the payroll engine. Like as an owner, you can connect Bluevine checking account to Guso and um as the account that kind of pulls from and then use BlueVine sub accounts to organize the money ahead of time and set it up in the same rhythm as your payroll. So a simple setup could look something like, you know, customer payments come into one main operating account. Then the owner uses sub accounts to separate the payroll funds, tax money, maybe a general cash reserve. Uh and with automated transfer rules, money can kind of move into those buckets on a schedule that matches the payroll rhythm. Uh so by the time Gusto runs payroll, the funds are already planned for. Uh and the benefit is just that the two tools are are connected. You know, they uh and and that’s a big part of it, but that also that the owner, the the small business owner isn’t waking up uh before payroll uh and kind of wondering where is the money uh sitting and what does it need to cover. It’s uh it doesn’t have to be chaotic.

    Cool. Thank you guys. Um, so we’ve heard a lot of really great content and I’d like to take a few mo uh moments here before we get into the Q&A. And I know I realize there’s a lot of activity there. So keep it up attendees. Thank you so much for your engagement. Um, but wanted to get into some takeaways. Some takeaways that you, Rachel, and you Lena, if you could be so kind, could bestow upon the webinar attendees both here live with us in the room, but also those watching in the future. um takeaways that they could bring with them in their small business adventures. And so to narrow our focus a bit, if someone is listening right now or in the future and thinking, I need to get just all of this under control, uh what are the first two or three things that they should actually do this week? Uh next slide. All right, I’ll go ahead and go first. So, I’ll give you two things that you can do today, and both take less than 30 minutes. Um, the first is a quick audit that I call a payroll balance check. Pull up your last three months of bank statements and mark every day where a payroll debit went out. Then look at your cash balance on those exact days, not the day before, not the day after, that actual day. If you’re consistently seeing the balance at its lowest point, right before payroll, that’s telling you that there’s a structural mismatch between when money comes in to your business and when the payroll goes out. And usually the fix is a lot simpler than you think. Sometimes shifting your payroll day by a run day or just a few days um or switching from bi-weekly to semionthly, semionthly to monthly can dramatically reduce that pressure. Um, that’s usually a pretty quick change that you can make inside your payroll provider. Um, which is hopefully gusto based on what we’ve heard here. And our team can help you set up whatever makes sense for you. The second thing is if you’re still manually kicking off every payroll run and have um salaried folks or folks with recurring paychecks, aka no variable hours, turn on autopilot. Uh, manual initiation means that payroll can get delayed when you’re busy traveling, just having a chaotic week, and you run a late payroll, even by a day, and that erodess employee trust so fast and can lead to fines and penalties in your state. Um, and this happens so much more frequently than people imagine. You know, you’re a small business owner. You’ve got a million things going on in your head and you forget, oh, Junth is a bank holiday. And I didn’t have that growing up. So, I don’t think of it as a holiday. I don’t take it off. So, I don’t need to run payroll early. Actually, you do. You do because the banks are closed and we need to move that money earlier. With autopilot, it’s going to run on a fixed schedule, on time, regardless of what’s happening in the banking holiday world or what’s happening in your world, so you can focus on putting more energy back into your business. So, you should definitely pair that with Gusto’s cash flow dashboard. It shows your next payroll date and the exact debit amount coming out in advance. Um, the habit I’d encourage everyone to build is simple. every Monday morning, open it, confirm what’s coming, make sure the cash is already set aside, takes 60 seconds to do, and we’ll put years back on your life from sparing you that Thursday night panic. Um, and another thing that I wanted to point out is that at least with Gusto, we offer different direct deposit schedules. So, if you want to do a 4-day direct deposit payroll, let’s say you run payroll on Monday, want it to deposit on Friday, you can do that. We also offer two-day, next day, and same day. Um, so you basically have a little bit more flexibility with Gusto in terms of that cash flow. Uh, you’ve got more wiggle room to push that out later if you need it. And all of that can change from pay paycheck to paycheck. Like let’s say you do run into a situation where you’re like, forgot about Junth. Like, I’ve got to run payroll. It’s already late. You can always switch your direct deposit speed very easily within your Gusto account. So that way people still get paid on time and that’s the most important thing. Lena, how about you? Well, I like this section because I think uh you know it does not need to be a huge project. You know, most owners obviously don’t have time to rebuild their entire cash flow process in one week, but I think you can take a couple practical steps like you were mentioning uh to make it feel a lot more organized. So, probably sound like a broken record now, but I think opening um a payroll sub account, starting small there uh is a great first step. You know, with Bluebine specifically or or wherever you bank, that could just mean a sub account specifically for payroll, you know, with Bluebine customer can uh uh open up to 20 sub accounts. Uh like I said, so this can be uh as simple or as detailed as the business needs. Um some owners may only need payroll and taxes. Others might want to do do more than that. So even if you don’t fully automate it on day one, just separating the funds I think makes it easier to see what’s truly available uh for the rest of the business. It’s like a mental uh thing and I know that I personally do that with my own personal banking. So um you know and just to mention again I think the because each sub account has its own dedicated account number it gives owners a lot more flexibility on how they organize and route the money to um depending on you know how they operate their business. And then uh the set a cash reserve target. I think I like the 1.5 times payroll run target because it feels really practical. It gives owners like a clear goal without saying you know go build 6 months of reserves overnight. Uh for many small business owners that advice just does not feel realistic. So uh instead just you know start in start with payroll. Uh look at what the typical payroll run costs set a target and build towards it over the next couple of cycles. uh even if you’re not there right away, just having a named reserve account makes it just visible. It’s in front of you. And I think that visibility uh matters because you’re making fast decisions in your business all the time. And when a reserve is clearly separated, it’s easier to know what is actually available and what uh it’s there to protect payday.

    Cool. Thank you both. Um that was a lot a lot of really great tips, expertise, and advice. Um, obviously we’re now in Q&A. Um, before I start, um, picking some really thoughtful questions and thank you again attendees for being so engaged. Um, wanted to call out some of the resources that we have there in the platform. Once again, uh, we have a one-page leave behind that summarizes a lot of what we’ve discussed today. So, please take it, download it for yourself, take it to your teammate, share it with your wife, husband, girlfriend, whatever. No need to be shy and sharing that out. We also have a link to BlueVine’s cash flow management report. Um, a few of the presented statistics have referenced that report. So, if you wanted to take a look at it uh in deeper length, uh, by all means, click on it. And we also have two links. Um, one link for those of you who are actively ready to get started with Gusto. Um, and if you’re not quite ready yet, uh, we also have a module that says I I believe literally it says book a meeting. Um, so if you’d like to learn more about Gusto, it’ll actually connect you directly with one of our business development reps. Um, so with that out of the way, let’s hop into the Q&A. Uh, let’s see here.

    Okay, so one question from Raj, thank you for your question. Um, I am trying to understand what differentiates BlueVine from other banks, let’s say Chase or the Wells Fargo of the world. What is the incentive for me to move from Chase to Blue Vine? Lena, I believe that one should probably be for you. Oh, wow. So many things. This is my favorite question. Uh, well, you know, I think the most obvious thing to point out first is Bluebine is a fully online bank. And I think um if you’re not used to banking online, it can feel a little different, but it’s also I think our biggest strength where um you know where we lack our brickandmortar locations. We have great people on our side, you know, dedicated customer support and um you know, obviously the biggest thing that customers come to us for is our interest bearing checking account. because we don’t have brick and mortars, we’re able to, you know, be really um I think generous with what we’re uh what owners can earn on their actual checking balances, which is uh I think something a lot of people aren’t used to in in business banking. Uh a lot of the first conversations we have uh with our our customers that are new are like, “Hey, where did you bank from and why did you leave?” and they usually don’t even know if they were earning interest on their former account um or they were probably paying to to keep the account open. Uh and so we eliminate a lot of those pain points and just make it easy for them to move faster. They’re not, you know, waiting in line trying to get access to a bank teller or things like that. So, uh just the speed at which we’re able to move and support our customers is a big part of that. That’s awesome. Thank you for the question. Um, and obviously the answer, uh, I have another question here from, uh, Douglas Dukes. Thank you for the submission. Uh, what are the consequences for missing a payroll aside from angering employees? Rachel, I know in your section, you talked about that quite a bit, but perhaps if you can resurface, you know, the impacts of missing a payroll, like let’s let’s talk about it. Yes. So, all of that depends on what state you’re located in. Um, different states require that you pay employees uh at different schedules at a minimum as an example. Um, we’ll use California because as everyone on this Zoom knows, California has a lot of worker friendly laws. Um, they’re kind of I think the gold standard for for payroll compliance and making sure that everyone gets paid on time. Um, on average, the firsttime penalty for a small business owner that does not pay employees on time and they get a complaint filed against them is $7,000 right off the bat from the state. Um, and that can actually snowball from there. So, uh, you know, the the financial consequences can be pretty steep depending on which states you’re located in. Uh, New York is another really friendly worker state. Um, so even just doing things like um, as an example, Gusto does offer same day direct deposit and I saw a question in the chat that was like, is there an extra fee for this? I believe we charge $90 for that payroll if you do run a same day direct deposit, but $90 versus $7,000. You know, an ounce an ounce of prevention is worth a cure of pound. So definitely make sure you’re staying on top of that. Um, worst case scenario, I think always cutting checks is a good option as well. So, you know, you can write those out in your office, you can hand that to them that same day. And if you need to retroactively run that payroll with Gusto, you can. FYI, full disclosure, if you retroactively run that payroll with Gusto, your taxes might be late, and at that point, you assume fines and penalties, but your employees will at least be paid on time. So, I think those are some good options if you are having some cash flow issues. Uh, but definitely stay on top of it, especially if you’re in California. Thanks, Rich. Um, I have a question here from Natasha Hamilton. Thank you for the for the question, which is kind of like a hybrid of the two previous questions, the one that you answered, Lena, and the one just now, Rachel. um if we want to move from if she wants to move from their brickandmortar bank, how does BlueVine handle paper checks? She mentions that, you know, they routinely get get checks that are printed in a format that many online deposit apps don’t recognize. Well, yeah. I was going to say we we do a lot of mobile check deposits. So, I would I want to see um maybe her specific scenario if she’s saying other online banks don’t offer it, but we um you know get this question all the time and customers who aren’t used to to doing uh mobile check deposits and would would love to hear more about her situation specifically and potentially uh work with her on that. But um yeah, but usually mobile check deposit uh and uh it’s through our app. Take a picture on your phone and um do a signature. Super simple. Cool. Um question here from Steve. Um do I have to and I just Yep. Do I have to move the funds from my payroll sub account into my primary account in order to conduct payroll or can I draw directly from that payroll sub account? you can draw directly from that payroll sub account. That’s why uh each account has its own unique account number and the same routing number that your other bluepine accounts will have. Um but it’s it’s visible and accessible through that main login which I think is what makes it really cool. Uh you can also have debit cards attached to them, checkbooks. So it’s really like a true sub account underneath the main account which I think is awesome. Sweet. Uh, similar to that, a lot of sub account activity and questions here, which is great because clearly the the content is landing. One from Alexand, sorry if I pronounced that incorrectly. Uh, but her question is, is the best way to funnel revenue or expenses in or out of sub accounts to assign those cash events to the individual sub accounts or is there another option?

    I’m trying to think about how to answer this question. I guess the way I would uh explain it is there’s a lot of features attached to sub accounts that you can customize based on how your business runs. So we have like minimum balance rules where you can say you know no matter what happens I always need to have at least $10,000 in my payroll sub account and if I don’t move it from this account um or you can do like a simple transfer on a schedule and say every Friday I want to put $500 into the payroll uh one. So, I think it really is dependent on on how you run your business, but we could probably find a solution for sub accounts to work for you. Um, you can make them as sophisticated or as simple as you want usually. So, yeah, would love to hear more about that uh specific example, but yeah, cool. Um, have another one here from Natasha. Does Blue Vine offer credit card or business line of credit options? We do. Um we do not currently offer a credit card product. We have a um business line of credit option um up to $250,000 I believe for our highest line and then we work with a um you know different group of partner lenders for uh different kinds of needs like term loans and things like that. And so we have a lot of different options available.

    Cool. Thank you. Um, this one’s for you most likely, RA. Uh, coming in from Sicily. Uh, can I switch from ADP to gusto with ease? Yes, absolutely. It’s going to be a breeze for you, Sicily. Um, so I I did see a lot of questions about people saying, I want to switch from paychecks, how easy is it to onboard to Gusto, all of these different things. Um, so the answer is um it depends on how many employees you have. you know, the more employees you have, the longer it takes to move over. But we’ve got two different options at Gusto. Um, one is to self onboard, and you can do that at your own pace, but that’s you moving data over from your previous provider into Gusto. We also offer the option to go through a full service migration. Um, that’s where Gusto does the heavy lifting for you. 90% of the work is on our plate. It’s not totally handsoff, but you know, um if you’re really strapped for time and you’re like, I know I want to move forward with Gusto. I just need help with the data entry, that is something that our migration team can handle for you. Um that’s a totally free service. Most of our competitors charge between $500 to $5,000 for it depending on the size of your business. So, it’s a really great value um that can again give you more time back in your day. Another really neat thing about going through the migration service is we’re basically doing a tax audit for the last year of your payroll expenses. And um you know, I certainly don’t want to say bad things about a competitor, but there are times where we’ll go through another payroll provider’s reports and we’re like, “What were they doing here? This is not correct.” And so that’s great because at that point we can say, “Hey, it looks like unnamed payroll provider should have been paying this tax. They weren’t. Let’s go ahead and generate the reports to get you caught up with the state. Here’s what you need to do.” So it’s a totally free audit. And I think that’s another great value. Um, if you’re starting a business for the first time and you’re like, “Well, I don’t I don’t need help, you know, migrating from anywhere, but I just want to hit the ground running.” You can have your Gusto account set up in 30 to 45 minutes at the most. Um, it’s very easy to get started. And I did see a few questions in the chat about how long do I have to activate this promo. If you are interested in uh in running payroll with Gusto and let’s say you’re not quite ready to pull the trigger, you’re still waiting for some funds to come in. Um, you know, it might be a few weeks or even a few months until you’re profitable, that’s totally okay. Go ahead and start the sign up process now. Lock in that discount and you’ll be good to go. Once you start the sign up process using this link, it will automatically lock that discount into your account. So, when you start the sign up process, it’s going to show you plans and pricing associated with it. But, as long as you use that link, you’re taken care of. Um, I would also recommend for anyone who is switching from a payroll provider, please schedule a call with my colleagues Caleb and Fiona uh on this on this call right now. They work on our sales and onboarding team and they can help get you directed to the right place um and hopefully get set up with Gusto. So, make sure to schedule a call. Sweet. And another question. I’m so sorry. I’m so sorry. I just saw this come through. Can we get% off? Ariana, can we get 50% off the first 12 months if we already have a Gusto login but have not started using it? Ariana, shoot me an email. My email is just Rachel gusto.com. r a celgusto.com. I will make sure we honor that promo for you. Okay. So, just shoot me an email. As soon as we get off here, we’ll get you taken care of. That’s great, Rich. And I I will also plug that same thing to Jod Woods who had a very similar question around they just joined Gusto in May would be be eligible for the discount. Jody, if you’re still on the line, please by all means email RA and we’ll we’ll also get you set up. Thank you guys for the questions. Um let’s see here.

    It looks like Christa also had a question that was kind of similar. If I signed up with Gusto and haven’t filled out any of the information, can I still lock in the promo? Christa, shoot me an email. [email protected]. We’ll get you squared away. Awesome. Um, I think we could take a few more here. Um, I’ll I’ll pull this one from Beatatric and I think this will this one will go to you, Lena. I have Blue Vine currently and earn 1.3% APY. How do I actually increase it? Oh, what another great question. Um, so we have different uh bluebine plan. So 1.3% APY is part of our standard plan uh which comes with uh you know great features you know our invoicing and um you know all the the standard bank account features and then they kind of go up from there. So uh API APY will increase on our plus plan and then our premier plan. Um and they they’re a little different. So, you earn APY uh upon just upgrading to them, but there is a monthly uh fee either $30 or $95. A lot of customers, if they kind of fit the balance requirements and the spend requirements, end up either waving that fee or out earning the interest so that the fee doesn’t really matter. Um, it’s not like, you think seeing it in front of you in your Blue Vine account is actually a great way to kind of compare them. So, if you’re actually logged in, you can click that profile button in the top right corner and click your plan, and it’ll show all three plans, compare them, what you’re getting between each, between the APY and the discounts on payments and uh uh outgoing payments and things like that. So, uh definitely take the time to to compare them and uh let us know if you have any questions. But, um yeah, there’s definitely ways to earn more.

    Cool. So I think with that I know you know we have um reached close to the top of the hour. A lot of really great questions for those of you where um who’ve submitted questions and we haven’t answered them either in the chat or live. We actually get a report of you know these questions that that went unanswered and we will get back to you either on the gusso side or the bluevine side. But you know wanted to you know wrap us up here. Um you know thank you so much for just sticking with us. I know it was a lot. You guys are all very busy. you took literally 53 minutes out of your day to listen to myself, to Rachel, to Lena. Um, and we are so appreciative of your time. Um, also wanted to extend a massive thank you to Rachel and Lena, to our wizards in the background making the magic happen. You know, Ryan, Caleb, Fiona, Liz, Candace, u making sure that, you know, the chat is being tended to. Um, and then also the just the entire BlueVine team for co-hosting this with us, promoting this. you know, we obviously could not have done it without you. Um, and for me, as I just kind of wrap this up, you know, two things that I’m thinking about as I, you know, take away some of the content from today, it’s it’s really these two things. It’s number one, every single payroll run is a major cash event that deserves its own dedicated strategy. So, definitely keep that in mind. And second, implementing a clear subac account structure is one of the easiest ways to completely eliminate that, as Rachel said, Thursday night kind of cash flow anxiety mindset. Um, so with those two takeaways, I will point you guys into the, you know, resources section of the platform, the one-pager, the, um, blue vine report, uh, book a meeting. Um, uh, sign up for gusto if you’re ready. And again, no worries if you missed a slide or if you hopped in late or for those of you in the future if you missed entirely this entirely, you clearly have received the email with this recording in it. So, by all means, you know, rewatch as you see fit. Um, and thank you again for all of you uh speakers, you know, people in the background for taking the time and yeah, taking your time out of the busy out of a busy Wednesday. have a fantastic rest of your day. One last thing. Yes, please. Yes, go. I didn’t want to want it to end. Um, yeah, I’m having such a good time. Uh, I’ve seen a few questions posted that were like, “Hey, if I’m interested in Blue Vine, how do I get in contact with someone?” Lena, do y’all have someone on your side or a place we can point them to to get them squared away? Yes, I think we um we’ll have the attendee list and anybody who has has mentioned anything. So, our team is going to reach out and we will um we’ll definitely hear from us uh and get them in touch with somebody. So, don’t worry about it. We have your names and your emails and you’ll hear from us. So, perfect. Yes. Thank you for flagging that, Rachel. Yeah. Yeah. Thank you guys. Appreciate the time. Have a great rest of your Wednesday and we’ll see you at the the next one. Bye, everyone. Bye guys.

  • 06/09/2026 – Bluevine Q2 Product Release – Payments, Controls & Earnings

    This session is designed for small business owners like all of you. So whether you’re an existing Blue Vine user uh or just interested in what we have to offer. We have a ton to go over today. Um and we’ll get into the agenda in just a bit. But before we do, I will just reintroduce myself. Uh my name is Lena Kurudis. I lead enablement for our sales and business development teams here at Blue Vine. And if you’ve attended any of our past webinars, it’s really great to be with you all again. I am joined here by my colleague Harini Buenapelli. She’s our senior product manager dedicated to all things accounts receivable. Uh and she’s probably another familiar face for all of you. Uh if you’ve attended our last webinar, you know she kind of guided us through all things uh payment links and invoicing like a pro and she’s ready to dive in again today. Um and not on the screen but will be chatting with us soon. Uh we’re also joined by another special guest from our product team. Dorene is going to take us through a couple of other exciting account features uh not related to payment links and invoicing uh that have either recently launched or are coming very soon. So I’m excited to hear from Darene as well. And then agenda wise uh a little overview of what we’re going to cover today. It’s a bit of a mix. So we’ve been super busy on the product side over here and have some new features to chat through. Um, all of these, like I said, are either newly launched or coming very soon. We’ll start with Dorine kind of taking us through updates on our APY benefit for Premier customers, budgeting and account management controls, something I know a lot of customers have been asking for. Uh, and then we will pass it over to Harini for a walkthrough of new invoicing, payment links, and tap to pay features. Uh, and of course we will end with a Q&A. We’ll also kind of uh sprinkle in a Q&A after Darin’s section. So, keep the questions coming in the chat. will cover as many as possible and we will follow up with you after if we don’t get to yours. So, um that’s it for me from now. I’m going to pass it over to Darene and we’ll take it from there. Amazing. Thanks, Lena. Hi, everyone. I’m Dorene from the product team and I’m really excited to be here today to walk you through a few updates. So, the first update that we have is that we’ve recently removed the $3 million limit for Premier customers, which means if you’re on the Premier plan, you can now earn 3% APY interest on all of your balances. So, every dollar is working for you. We also recently launched the ability to issue individual debit cards tied to specific sub accounts, so spending from sub accounts can happen instantly via card, and it’s easier than ever. In the past, we only offered through AC or wire, but now this will give you more flexibility to control your spend.

    And on that note, coming very soon for our premier customers, we are increasing the sub account limit from 20 to 50. So that’ll give you even more flexibility to organize, manage your money, set up any types of accounts you need for special projects and budgeting.

    Lastly, I would love to share my screen and walk you through something we’re really excited about, which is our selective account access feature. So, this feature lets you control exactly which accounts users from your team can see and interact with. So, I would love to walk you through just a really quick demo of how this works in practice. Here I am. Hopefully, you guys can all see my screen right now. Um, but I’m logged in to the BlueVine dashboard and I’ll start by inviting a brand new user. I’ll head over to settings, user management, invite user, and let’s invite a member of my team.

    I [clears throat] can select which role they can have. In this case, let’s go with a clerk. This is someone on my team who helps manage my bills and payments. And voila. From here, this is the new set account access screen. So, let’s say I’m inviting them just to help with special project bills. I can choose specifically just these two sub accounts I want them to have access to. And then from there, I can choose whether they should have any debit cards from one of these new accounts. And that is the invitation process. This also works if you want to edit an existing user. So, let’s say I invited someone to my account already, but I want to edit their permissions after the fact. I’ve invited Harry Potter. He’s an authorized user, but I forgot to give him access to one account. So, from this point, I can either give him additional access, I can take away access, and just save and that will instantly update his permissions. So, with this feature, hopefully, we’re giving you the control and flexibility you need to provision just the right amount of access to members of your team. And we’re currently in beta with this feature, but we plan to roll out to everyone within the coming weeks. So, stay tuned here. And that’s it for me. Amazing. That was a great walkthrough. I think it just shows how easy it’s going to be for customers to add some new controls. I know I personally hear this from our our sales team all the time and I’ve heard it from customers as well. So, I think it’s going to be a huge help. I’m excited for it to roll out uh more broadly. And let’s see if there’s any questions for Darene. Um yeah, feel free to throw them in the chat. We’re going to switch gears a little bit now. Go maybe go to a quick poll before we get into her section. But um yeah, keep them coming if you think of anything and we will definitely follow up at the end of the the session.

    All right, cool. Um so before I hand it over to Harini, let’s do a quick poll. Um we’re going to be talking a lot about payment links and invoicing features. So uh everyone should see something popping up on their screen, but we want to know a little bit more. And this is multiple uh select. So if you have uh options, feel free to select multiple. Uh but we want to know a little bit more about how you usually manage getting paid uh for repeat items or services, whether that’s invoices, using online payment links, if this happens in person. Uh and yeah, we’ll get some info from you before we pass it to Greenie.

    And I guess while we’re waiting on that, Lena, um, for those, you know, for the customers that you talk to every single day and they’re handling in-person payments, what are you hearing is the biggest pain point there? Good question. Um, I think the biggest thing, the theme that we hear over and over again is like fragmentation. So owners who are juggling a lot of different tools to get paid whether you know it’s invoicing for one uh banking for another payroll for something else the systems don’t really talk to each other in the right way and so lots of like manual reconciliation and and workarounds and things like that. So I think people really crave that allin-one uh aspect. So

    all right so I think we can take a look at the results. Um, let’s see. All right. So, invoices for sure up there. Small amount of payments in person and then payment links. Yeah. Cool. It’s cool to see how many people are focused on invoices. I think that’s obviously very relevant for today. So, um, you want to take it away, Harini?

    Yep. Happy to. Thanks, Lena. Um, so there are a few things on my side that I wanted to cover today. Um, we’ll start off by covering our newest and latest big invoicing release, which is autopay on recurring invoices. Hopefully some of the the folks in the chat have already gotten a chance to check it out. This literally just came out a few weeks ago. Um, and we’re really excited about it. So, we’ll cover that first and then we’ll walk into um some newer features that are coming up both on the payment link side and on the tap to pay side. uh which is pretty cool because actually the last time we had this webinar we had a bunch of users asking for these features and so it’s cool to be in the next one um and then actually talk about them now. So I am actually going to share my screen now so I can walk through a demo of autopay.

    I’m just going to share my window actually. Let me know when you can see it. We can see it. Okay, perfect. Um, so the problem that we’re trying to solve here with autopay is pretty simple, right? So right now, um, your customers receive recurring invoices, but they actually have to manually go in and pay each time. Um, and so we released recurring invoices quite a few months ago at this point. And so autopay was just like a very natural and organic next step of that. um when they have to go in every month or whatever frequency you’ve set it to, it obviously creates friction, right? And it delays your cash flow. Um and we know that it’s actually been a reason that some of you haven’t fully leaned into our invoicing solution. So that’s exactly what autopay addresses at this point. Now, so we have here um our invoicing dashboard. As you can see, I’ve actually already created a couple of recurring invoices here and some that are actually on autopay. We can definitely walk through um some of these in a bit, but just to start at the the beginning here. Um Lena will actually create a recurring invoice for you and set that on auto so we can see what that looks like. But when you’re creating an invoice, you’ll, you know, want to start off at the top, select your customer. I’ll set Lena here. Um and you’ll notice that frequency field here. You can set it to whatever frequency you want this invoice to go out, right? So the most common one that we see is monthly. So I’ll just go ahead and set that. We’ll kick that off today. We set the due date as net 30 and we’ll cap it at let’s say five invoices. Um I can add in a note to Lena here if I wanted to. Um and then then I can also add up to two custom fields on this invoice. Um this is available for users that are on a plus or premier plan. Um, so and I believe this account is on Premiere, so that’s definitely something that I can do. And then you have your pretty basic invoicing features down here as well. So there are a bunch of items that I want to be able to add um to charge Lina. So we’ve got two items here. I can add service charges or discounts down here. Um, but the interesting part here, which is what we’re here to talk about, is this enable autopay toggle. Um, so I can toggle that on. Um, you can view all of the different processing fees here. So, we’ve talked a little bit about the fees last time as well, and I’m sure you guys have questions about these. So, our regular um, online cards and wallets transactions are at 2.960. Um, and then your a direct debit are 1 um 0%. your in-persons have to pay standard 2.7% plus 30 cents and then the card on file which is like your autopay transactions are marked at 3.4% plus 60 cents. Um though of course like we get this question a lot. So if you are a business that’s processing um a high volume of payments annually definitely reach out to us for custom pricing um and we can work together and see what we can do here. So, we have enabled auto uh autopay here. At this point, you’ll see that email reminders is kind of like toggled off. So, you can’t set like custom email reminders on top of autopay. But what we will be doing is the day before your customer is automatically debited, which will be on the date of the due date every single frequency. Um we’ll actually just send them an autopay reminder email just the day before. So, it’ll say, “Hey, reminder. Um, we’ll be charging your card on file um tomorrow.” So, that’s what we’ll do there. We can And that gives the customer, the Blue Vine customer, an opportunity to change it if they need to and and make adjustments, right? That’s the the way the customer, their end customer would communicate with them. Yeah. Yeah. Yeah. Exactly. And thanks for calling that out. So, um, they can always cancel their autopay if they want to for whatever reason, um, just by going to the emails that they’re getting and doing that. And then, as Lena said, they can always update their payment method as well. Um, so we’ll have some pretty clear CTAs in the email reminders that get sent to them if they want to change. Um I will say though if we fail to debit um the customer for that card on file or for that bank account on file um we don’t have a retry mechanism right now. So they will actually have to manually try and pay that. So here’s what that preview looks like. Let’s go ahead and create an invoice link here.

    Okay. And I will go ahead and open this in a new tab. And this is what Lena would see. Um, so here’s the the invoice. Here’s our name. Here’s my logo, the due date, which I’ve set to net30, the frequency, and then I did mention, as you saw, that I want this to end after five invoices. Um, looks like I did have tax on one of these flowers, so that shows up here, too. And then here’s just their authorization um copy, right? So by paying this invoice, Una is authorizing uh Ring and Co, which is my business to debit her bank account or charge her card. Um and for that first um payment for the customer, is it does it go by that uh that autopay pricing or is the first payment on the other pricing? That’s a great question, Ashley. So, because the the first payment is on session where they’re actually putting in their details, it is just by your regular 2.9, right? Um, pricing, but then going forward, because we’re actually charging the card on file, that’ll go by 3.4 pricing. Um, but of course, if it’s an AC, it’ll always be that standard 1%. Mhm. Um and I do see a question here around um why use Blueb Wine for invoicing instead of just invoicing in Stripe. Like our invoicing solution or our payment gateway here is actually backed by Stripe. So you still get all of the benefits that come with Stripe’s payments, all of the security and the infrastructure and you can use Stripe’s link checkout, right? Um and really just like the benefit of using it through BlueVine, however, is just like as Lena had talked about. Um you just really have everything in one central location, right? So we saw it in our dashboard, but um you can manage your checking account directly, you can manage your bill pay, you can manage your invoices. And so that’s really like what we hear is just the main benefit of using it through through Bluebine, but it is still backed by Strip. Mhm. Um so there are a couple different ways that um Lena can pay here. Of course, through card um through bank account. Um and then link is also another option here um that Stripe offers. And basically if you have an account with link, you can bypass putting in your card number or your bank details again. Um, so it’ll just be assigned to your account and then you can just pay uh after MFA.

    So that’s what that looks like on the customer side. Um, once you start saying your invoice is being paid, um, or actually once you’ve even just sent them out, you can kind of manage all of them here. Um, I have a couple of tests here that are overdue that are on daily autopay. Um, but once you actually have, let’s see, so you can see the difference here between like recurring invoices versus like recurring that are on autopay. And we’ll mark that as such. As the merchant, you’ll also be able to cancel um, autopay yourself as well. On the transaction side, you’ll be able to see all of these transactions come in here. Um, so we have a couple of like paid um invoices here. Let me see if I have a paid transaction generally. Okay, here’s one. Um, so here’s one I paid the other day. You can see this one was uh through autopay. And so all of your transactions, whether those are coming from payment links or invoices or taps to pay, um they’ll all land right here, which is pretty neat. Um so that’s kind of what I had on autopay. Um I’m happy to go into some of the changes that we have here on the payment link side, but anything else, Lena, that you would want to add here first? Yeah, I think um all exciting. I I know we we discussed a little bit about benefits of using it through BlueVine versus Stripe, but I think you know I’ve heard it from a lot of customers and typically what I remind them of is uh just to check your pricing with Stripe if you’ve been using them. Uh typically they will add an extra percentage on top of the processing fees which we’re not doing. So that’s why we kind of advertise our invoicing as free and then you pay for the processing fees. So you get all those those benefits of using uh it within BlueVine uh without any you know extra costs on top of the processing. Yeah, that’s a great note. Thanks for adding that. Um okay, moving on to some of the changes that we have here on the payment link side. Um so we’re about to walk through open-ended payment links. Um so this is actually dropping tomorrow. So if you don’t see it yet, make sure to check back. Um but the use case here is actually quite simple as well. So today when you create a payment link you have to enter in a fixed amount right here right so but a lot of businesses don’t actually operate that way. So like if you are a business um that requires like donations or tips or you have um pay what you want services or things like that. This is another thing that we had gotten feedback on and we’re trying to address here. Right. So, the really big thing here that I want to call out is like this pretty much just unlocks an entirely new category of businesses that can use Bluebine to get paid. So, again, like if you’re a nonprofit collecting donations or if you’re a freelancer that lets clients tip, um service provider with variable pricing, um it maybe wasn’t the easiest to use payment links for this before, but now you can. So the change here is actually quite like minimal. Um it’s the exact same payment link screen that you have always seen except the amount field here is now optional. Right? So you put in your title, amount, description, and then you just generate the link. Um I have a bunch of uh ones that are already created here. So here’s an open-ended payment link that I had created um a while ago. So I can just copy that. Of course, you can see all of the details here and um the gross sales that I’ve made through this payment link. And I can deactivate it if I would like. But to show you what that looks like on the other side, here’s what that is. Right? So, instead of um showing a fixed amount here, it just says zero to let your customer put in that amount. So, um I can set this to whatever amount I want to put in. um

    type that in and then it’s the same gateway actually you just saw before. So I have a card that’s already assigned to my link which is why you can see that there. Um but alternatively I can always just um choose to pay with card or bank account and that’s what we have for open-ended payment links there. So, this will be live on web um and or mobile app on both iOS and Android. So, it’ll work wherever you know you’re doing your business. We know we have a lot of users that are um like pretty much mobile only and they love using the mobile app for things like this. So, we’ll we’ll make sure it’s available for you as well. Um and these will work the same as the rest of our payment links. They can use them over and over again. Um, you know, there’s no different pricing or anything like that. Just now the option to to keep it open-ended. Yeah, exactly. Um, I see there’s a question that came in around like is there a memo spot? Not sure if you mean memo for like the merchant or for the customer, but like if you’re the one that’s creating the payment link, uh, you can use the description as kind of that memo. If you’re talking about the actual customer, we don’t have like a memo field on top of the the payment form. Um, but definitely uh would be great if you can clarify so we can add that in as a feature request if you are looking for it on here.

    Um, okay. So, I guess that’s what I had on adding um or payment links with without predetermined amounts. And there’s really just like one last thing that I want to cover for you guys today and that is going to be adding items to tap to pay. So this is actually on our mobile app. So I think I’ll just walk through some slides here. I think that’ll probably be easiest. This one I’m actually really personally excited about. When we launched Tap to Pay, I want to say in mid Decemberish, uh the feedback that we got back almost immediately was like, “This is great, but I want to be able to select my actual items instead of just typing in a number.” Um, and totally get that like doing all of that mental math at the point of sale and hoping you get the number right, um, probably isn’t a great experience for you or your customer. So this was literally like our hands down our most requested feature since uh Tap to pay launched. So we had prioritized it for Q2. Um and another nice thing that this feature does is that it gives your customers more flexibility into what they were actually charged for. Um but we can definitely get um to that in a bit. So, I want to maybe like instead of only talking through um the the changes, I thought that this would be a good opportunity to just like walk through what Tap to pay uh setup actually looks like since we get a couple of questions on that as well. So, if you already have Stripe connected, um you’ll kind of see this view here with the balance and transactions. If you don’t already have Stripe connected, we’ll actually prompt you to do that first. Um, if you’re on uh Android and your device does not support Tap to pay, we’ll make sure to let you know here and you can check out all of the different compatible devices in the link that we share. So, um, as mentioned, you’ll have to have Stripe connected first. Uh, if you already do, you’ll jump straight to this third screen here. If you don’t, um, we’ll have a get started CTA here. Um, and it’ll prompt you to sign in or sign up and it’ll take you through the Stripe connection flow. And I think Lena, we, you know, do often get feedback that like the the Stripe connection flow is like very very straightforward, so it shouldn’t take you very long. Yeah. Um,

    Yep. And then um you can also watch a quick demo on how that actually works if you’re interested. Um, so it’ll just walk you through like a native Apple experience on how Tact Pay looks. Beyond that, um, we’ll actually ask you to set your location here. Um, and this is the location that will actually show up on your receipts. And so you’ll have to set a location for each device that you enable Tap to Pay on. Um, so if it’s just one device, you don’t have to worry about it too much. It’s just one location. If you have multiple devices, um you’ll have to set a location for each one of those. And it can be the same location as well. So once you’ve set that, um pretty straightforward. I’m sure many of you uh have seen this screen before, but you just have to sign the Apple terms of service. And once you do that, you are all good to go. Um, so setup is complete and we land you directly in the tap to pay charge screen. So today if you click on tap to pay, it takes you straight into the custom amount screen. So what we’ve actually changed here is we added in a new tab for add items. So if you are already like using our invoicing solution today and you’ve already added all of your items, you can actually um select those here as well. So, there’s a list of all of your items. Um, you can check as many as you want. Um, and they’ll show up under review sale. So, I guess this screen really just has one, but you can select multiple. We’ll show you the subtotal, tax, total. You can add a description. You can also optionally add a customer if this is a customer that you’ve um that you already have in the system or if you want to create a customer to be able to track them going forward, you can add them here.

    Um, alternatively, if you instead click into this custom amount tab here, it’ll just drop you into this screen where you can put in whatever amount you want to add in a quick description. Um, review it and then once you hit tap to pay on iPhone, sorry, this is just the the Apple experience, but the Android experience is pretty much the same thing. Um, and this is what that charge successful screen looks like. Um, and a couple different options here to send receipt as well, which we can go through in a second. And these are the unsuccessful screen. So if you have a connection issue or something like that, um we’ll show that failure screen, but you can always actually still send it as a payment link as kind of a a fallback mechanism.

    Moving over to receipts. So this is the screen that we have here if you choose to not send a receipt. Um, and this is what you’ll see if you want to send it through SMS. And then this is what the customer view will look like. So, your customer will get a text that just says, “Hey, you have um a receipt for your payment of X amount um to this merchant. Click the link below to view.” And then this is what they’ll see here. So, you’ll see the total amount paid at the top, who it was paid to, um the for if you put in a description there, and all of the different items that they were charged for. This is so this is what I meant earlier by like it just provides a little bit more visibility to your customers on what they were actually charged for. And then of course you’ll see the subtotal tax total here some of your contact information their receipt number um payment method date all of the the normal things that you expect to see on a receipt and then the address I had mentioned earlier will show up um depending on what device they that you had used and then if they select email here it’s pretty similar screen you just put in their email address instead of their phone number. Um, and then this is the email that they would get here. So, you’ll see some of like the repeat information here. Um, and then they’ll also have a link to view the digital receipt which will open up that same URL that has like all of the out uh the items outlined.

    And those are pretty much all of the slides that I had here to walk through this. Um, anything else you would add, Lena? No, I think it was great overview. It’s been a little bit since we went over tap to pay and um I agree. I think customers have been asking for this items feature for so long. So, you know, there’s some questions in the chat right now, too. But usually the next question we get whether you choose to use an open-ended payment link, an invoice with autopay, uh tap to pay, like how what does the payout uh cycle kind of look like? When can customers expect to see their first payout? And yeah, just kind of reviewing some of the tools we have around that would be helpful. Yeah. Yeah, totally makes sense. And I’m glad you brought that up. We do get um questions around payouts a ton. So, you can see I’ve um we have a payouts uh dashboard right under sales as well. So, this is going to be a really important um dashboard for our users to manage their their payouts. to your point around like payout timing. So when you process your very first payment, um Stripe, which I mentioned is kind of the the engine behind all of this, they do a lot of due diligence behind the scenes, including things like verifying your bank account, your business info, and your account overall really. So that initial payout can take 7 to 14 days, though we see that typically it is more around the 7-day mark. Um, but that’s really just for your first first payment, right? Um, so the good news is that this really just is a one-time thing, and I really want to make sure I emphasize that after that first payout, all of your subsequent payouts follow your normal payout schedule. So, if you have it set to automatic payouts on a daily schedule, you will pretty much see all of your payouts um on a normal AC schedule, so like a day or so. Um, so that’s that’s something that does come up a lot. Um, we are actually also working on um initiating payouts directly in BlueVine. So in a couple weeks here, you’ll actually also see a CTA. Oops, it’s logged me out here. You’ll actually see a CTA on the the payouts dashboard um to start transferring funds. And so we’ll have something up top here and you can initiate initiate normal payouts or you can also if you are eligible initiate instant payouts and so that’s another feature that we see is really popular amongst our user base. So that comes at a 1.5% fee. Um but we do see that it is pretty heavily utilized. So you’ll see um the status here right now. All of these are paid, but this dashboard will show you all of your payouts regardless of the status that they’re in. Right? So paid is kind of the the final status here, but whether you have payouts that are in transit or pending, maybe payouts that were like cancelled or failed will all still show up here as well. Uh so keep an eye out on this dashboard, too. In a few weeks, we’ll we’ll have a couple changes um to the screen. Amazing. I mean, I love that we’ve been slowly but surely, not even slowly, actually, very quickly, adding features to our payment links and invoicing, tap to pay that customers asked for. So, it’s really cool to see just how much more and more we’re able to bring into Blue Vine. Um yeah, we’ve covered a ton of ground today, I think, from account controls with Dream Payment tools. before we jump into Q&A because there’s quite a few questions to go over um for the businesses kind of watching interested in using these features today. What’s like the best way for them to get started or you know maybe view some resources to get set up? Yeah, good question. Um honestly like I’d say the easiest thing to do is just to log into your Blue Vine dashboard and start poking around. Like a lot of these features are already live or like rolling out very soon. So some of these you might already see in there, right? So that’s one thing. We also send out emails and dashboard notifications when new features drop. So definitely keep an eye out for those as well if you haven’t already. Um if you want stepbystep guidance, our help center is also a really good place to go. Maybe we can drop that link in here too. Um but you can find articles on all of these features here, right? So, um, that’s definitely a very helpful guide for something like that. And then, of course, if you run into, um, any issues or have any questions, our support team is is always here to help. Um, but we have a lot of features coming up. So, um, you know, I mentioned like the the payouts changes, like we have payment schedule coming up, we have payment and invoice settings coming up next quarter. So, a lot that’s going on here. And honestly, like I would always just say like poker on yourself. Like there’s so many cool things here. Um and it’s always like exciting to to see merchants discover new features that way. Amazing. Well, we have plenty of questions. I’m I’m ready to get into Q&A if you are. Um for anything again that we don’t cover in the next uh few minutes, we will definitely follow up with you through email. And of course, you’ll get a a recording of this webinar as well. So, we have the demos here. Her shown us how to get all set up. So, um we can access that as well. But let’s see here. Uh kind of going up a little bit. I don’t know. Herini, do you have anything on hand quickly that will show kind of with the payer? Uh we’ll see once they complete a payment link uh or invoice payment. It’s kind of like a success screen or anything like that. Somebody asked about, but if you don’t have it handy, we could just skip over that and and follow up. We have we definitely have screenshots of it on our help center as well. Yeah, I’m going to try and see if I can actually just um make a transaction right now. Great.

    And then we had um while you’re doing that, we had a followup on that memo question if uh the actual customer paying can add a memo or a note when submitting the payment. Um was the on that. So nice. Um appreciate the clarification there. So not right now. Um but that’s definitely something we can take into consideration. So you can see here actually um about to make a transaction. This is using a card that’s already assigned to my link. Um, let’s select that. Pay. And this is what that success screen will look like. Um, so that payment is on its way. And then I’ll receive an email confirmation. Perfect. Easy and familiar for sure. [laughter] Um, so we kind of covered this, but uh, yeah, we already covered the the stuff about how student funds are available when accepting payment uh, by payment links. I would just say again that that first payout from Stripe takes a little longer and then after that it’s set on a schedule that you can control. Um, and it’s yeah, super predictable over time. So, uh, no issues there. Somebody else also asked uh can I use Bluebine for solely taking payments and still integrate with our with other traditional banks or should we maintain all account activity at Blue Vine? So I think [laughter] we have opinions on that ourselves. Of course I think we’d want everything to be in Blue Vine, but we have customers that are set up in like so many different ways. So I don’t know if there’s anything that you want to say on that, Harini. Yeah, I mean I think ultimately it just depends on how you want to set up your business. Um I I could be biased, but one of our really, you know, big value props is the ability to keep everything in one place, right? And if you feel like there’s something that Blue Vine as a platform is missing that’s like preventing you from moving all um of your operations over, like definitely let us know, right? So that’s what we’re here for. Um and you know, Lena and I love hearing feedback and product and feature requests. So um I’m happy to to chat. Yeah. I’m going to jump around a little bit because I do love this question. I feel like we talk about it sometimes, but we don’t talk about it enough maybe, but um for the in-person payments, does BlueVine generate a QR code for businesses to list on their advertising marketing uh like you know most used payment platforms such as PayPal, Cash App, Venmo um and you can generate a quote through those. So, anything you want to say or show there, Harie? Yeah, you definitely can. Um, so if I click on share here, you have a QR code that’s generated. Um, so you can download this and paste it anywhere you want or anywhere that you do business. Um, and you also actually also, sorry, you also have this available on the mobile app. Um, so if you are in person with a customer and you want to generate a QR code on the fly, you can definitely just pull this up directly on the app and show them your QR code on your phone. Yeah, I think this is especially the open-ended payment links to a lot of the the companies and businesses that have been asking about like donations, things like that. Um, fundraising events, having that QR code on a flyer, super helpful. So, I’m excited about that. Um, cool. Let’s see. Uh, another interesting one. Will you be offering an MCP connection in the future so we can hook up our Blue Vine account to Claude or any other AI? I don’t know if you know anything about that, Harini, but I thought it was interesting. Um, no, that is an interesting question. Obviously, the AI landscape is changing so frequently and we’re trying to evaluate all of the different things that we can do here. Um, I’m not sure that we have anything on the road map immediately that addresses that. Um, but if there’s like anything specific um that you want to do with that, I’m be so curious to hear what kind of use cases you’re trying to address there. Yeah, for sure. Um, a little bit back to the the payment links. I think something we hear fairly often is an option um on the link or the invoice to charge that feedback to the customer. Um anything you want to say there on service fees or just you know anything we might be working on? Yeah, we get a lot of questions around sir charges which is what um our guest here seems to be alluding to. There are a lot of like rules and laws and just regulations around businesses that can searchcharge and it’s typically state by state, right? So there’s some states that outright ban search charging. There are some um that have like a cap on the percentage or the dollar amount even. So we don’t today offer searchcharging um out of the box in in a way that’s like oh pass off your credit card fees to your customers, right? But if you have like other general fees that you want to pass off, for example, like shipping costs or like other admin costs or anything like that, when you’re creating an invoice, you can always add a service charge um directly to the invoice. It’s not exactly search charging um since we don’t have that, but for any other fees um you’re you’re welcome to use this. Nice. And that’s available to all plans. Um, right. Yeah, it is available to all plans. Cool. We’ll keep moving through. I think we have time for like one or two more, but I thought this one was interesting because I have heard it in the past, too. Just got some kind of questions around uh teleaalth platforms. It says, “Stripe is among uh the current partners that offer this. We are launching a teleahalth online pharmacy and could consider bluevine for transactions a physician approved RX shipped to patients homes. Um and I think it might have been something we were exploring. I don’t know if you have anything to say about that harini. Yeah, it depends on like I’d say the business need here. If you are looking for a HIPPA compliant invoicing solution um unfortunately that is not Blue Vine today. So I I mean we’re happy to maybe like suggest other platforms um for you if you want to reach out after but at least the solution that we have today is not HIPA compliant. Okay. Um and then like a minute 30 left here. So question about um accepting payments from Canada, Mexico, just internationally in general. Are there any restrictions um I guess from the stripe side and then we could also talk about our ability to accept just international wires in general. Yeah, it’s a good question. Um you definitely can um accept payments from your customers that are in Canada or Mexico. I believe Stripe enables payments across like I want to say like 200 countries. Um so if you would like the full list, Stripe definitely has that on their website. But um because again like Stripe is the the backend engine behind all of this. It’s really just whatever they enable that’ll be passed off to you. But specifically like Canada and and Mexico for sure. And then we always have like a a solution, you know, through Blue Vine outside of Stripe and and payment links and invoicing uh to send and receive international wires. So, we have all the country details and the pricing on our website and we’ll we’ll share that with you. But, um, we could make it work either way. Yeah. I also kind of on this note see a question come in that I thought was really interesting. Can we send invoices without using Stripe for payment? So, the answer is yes. If you want to use our invoicing solution today without connecting Stripe, you are absolutely welcome to do that. Yeah, that was a good catch. I saw that one before, but we got so many that it kind of got lost. So, Um exciting about that. Um we could probably do a few more minutes, right? I guess if we wanted to. Yeah, happy to. Sorry, one more. I’m just [laughter] looking through the questions here. Um let’s see. I think we are good to go. So, anything that we haven’t answered, um, we will follow up through email. And just want to say thanks to everyone who attended for being super engaged. You’ll get a recording of this webinar to your email. And, um, we’ll see you next time. Amazing. Thanks, Lena. Bye, guys.